The Red Rooster Property Management Tenant Benefits Package provides savings and convenience through the following professional services for all residents:
HVAC Filter Delivery → High-quality HVAC filters delivered every 60 days to help save you up to 15% on your energy bills and reduce your HVAC maintenance issues.
24/7 Maintenance Portal → Let us know about that leaky faucet, even if it’s after hours!
Utility Concierge Services → We’re here to help make sure you get the best value on your utilities and that connection is a breeze.
One-time Waived Late or NSF Fee → Things happen! We’ll forgive one (1) late fee or NSF fee per lease term for eligible residents. (valued up to 10% of the monthly rental payment; not eligible until 90 days after lease begins; full rent balance must be paid before the 8th of the month to be eligible for waiver)
Multiple payment options → We’ll accept payments in a variety of ways to ensure it is as convenient as possible. Choose from Tenant Web Access, in-person and after-hours drop-off with a check or money order., after-hours drop-off.
**credit card and Cashpay® available with add'l fee at time of payment
Online portal → Access your account and documents, report maintenance concerns, and contact our office easily through your online portal.
Vetted vendors → We ensure all technicians sent to your home are reputable, licensed, and insured for any and all repairs. Our vendors understand the importance of providing prompt maintenance and quality service.
HVAC Preventative Maintenance program → Semi-annual HVAC preventative maintenance program to help keep your heat/AC in tip-top condition.
Verification of rental history (VOR) → We understand that our tenants may decide to purchase a home or need a verification of rental history for a variety of reasons. Our team will provide this information, at no charge and in a timely manner, when requested by your lender or future landlord.
Fewer admin fees → It is important to us to provide an affordable experience for our tenants. Enjoy waived lease startup fee, leasing fee, renewal fee, and document fees!
Homebuying assistance → We can make professional referral connections to other real estate licensees, who can get you prepared for your home purchase!
Pinata Rewards → This is a fantastic tenant rewards program with savings and rewards for you! Learn more about Pinata at this link: https://vimeo.com/poweredbypinata/intro
Credit Reporting → Free credit reporting for payments made through Tenant Web Access. (tenant must opt-in)
