Tenant Benefits Package

The Red Rooster Property Management Tenant Benefits Package provides savings and convenience through the following professional services for all residents:

  • HVAC Filter Delivery → High-quality HVAC filters delivered every 60 days to help save you up to 15% on your energy bills and reduce your HVAC maintenance issues.
  • 24/7 Maintenance Portal → Let us know about that leaky faucet, even if it’s after hours!
  • Utility Concierge Services → We’re here to help make sure you get the best value on your utilities and that connection is a breeze.
  • One-time Waived Late or NSF Fee → Things happen!  We’ll forgive one (1) late fee or NSF fee per lease term for eligible residents. (valued up to 10% of the monthly rental payment; not eligible until 90 days after lease begins; full rent balance must be paid before the 8th of the month to be eligible for waiver)
  • Multiple payment options → We’ll accept payments in a variety of ways to ensure it is as convenient as possible. Choose from Tenant Web Access, in-person and after-hours drop-off with a check or money order., after-hours drop-off.
    **credit card and Cashpay® available with add'l fee at time of payment
  • Online portal → Access your account and documents, report maintenance concerns, and contact our office easily through your online portal.
  • Vetted vendors → We ensure all technicians sent to your home are reputable, licensed, and insured for any and all repairs. Our vendors understand the importance of providing prompt maintenance and quality service.
  • HVAC Preventative Maintenance program → Semi-annual HVAC preventative maintenance program to help keep your heat/AC in tip-top condition.
  • Verification of rental history (VOR) → We understand that our tenants may decide to purchase a home or need a verification of rental history for a variety of reasons. Our team will provide this information, at no charge and in a timely manner, when requested by your lender or future landlord.
  • Fewer admin fees → It is important to us to provide an affordable experience for our tenants. Enjoy waived lease startup fee, leasing fee, renewal fee, and document fees!
  • Homebuying assistance → We can make professional referral connections to other real estate licensees, who can get you prepared for your home purchase!
  • Pinata Rewards → This is a fantastic tenant rewards program with savings and rewards for you!  Learn more about Pinata at this link: https://vimeo.com/poweredbypinata/intro
  • Credit Reporting → Free credit reporting for payments made through Tenant Web Access. (tenant must opt-in)