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Tenant Benefits Package
The Red Rooster Property Management Tenant Benefits Package provides savings and convenience through the following professional services for all residents:
- HVAC Filter Delivery → High-quality HVAC filters delivered every 60 days to help save you up to 15% on your energy bills and reduce your HVAC maintenance issues.
- 24/7 Maintenance Portal → Let us know about that leaky faucet, even if it’s after hours!
- Utility Concierge Services → We’re here to help make sure you get the best value on your utilities and that connection is a breeze.
- One-time Waived Late or NSF Fee → Things happen! We’ll forgive one (1) late fee or NSF fee per lease term for eligible residents. (valued up to 10% of the monthly rental payment; not eligible until 90 days after lease begins; full rent balance must be paid before the 8th of the month to be eligible for waiver)
- Multiple payment options → We’ll accept payments in a variety of ways to ensure it is as convenient as possible. Choose from Tenant Web Access, in-person and after-hours drop-off with a check or money order., after-hours drop-off.
**credit card and Cashpay® available with add'l fee at time of payment
- Online portal → Access your account and documents, report maintenance concerns, and contact our office easily through your online portal.
- Vetted vendors → We ensure all technicians sent to your home are reputable, licensed, and insured for any and all repairs. Our vendors understand the importance of providing prompt maintenance and quality service.
- HVAC Preventative Maintenance program → Semi-annual HVAC preventative maintenance program to help keep your heat/AC in tip-top condition.
- Verification of rental history (VOR) → We understand that our tenants may decide to purchase a home or need a verification of rental history for a variety of reasons. Our team will provide this information, at no charge and in a timely manner, when requested by your lender or future landlord.
- Fewer admin fees → It is important to us to provide an affordable experience for our tenants. Enjoy waived lease startup fee, leasing fee, renewal fee, and document fees!
- Homebuying assistance → We can make professional referral connections to other real estate licensees, who can get you prepared for your home purchase!
- Pinata Rewards → This is a fantastic tenant rewards program with savings and rewards for you! Learn more about Pinata at this link: https://vimeo.com/poweredbypinata/intro
- Credit Reporting → Free credit reporting for payments made through Tenant Web Access. (tenant must opt-in)